Email support
Write from the email address or phone number on your Oferex account. If it's about a redemption or reservation, include the restaurant, the date and the code shown in the app.
support@oferex.roSupport
How can we help?
Questions about the Oferex app, your account or a restaurant visit: start here.
When we reply
We answer every message, usually within 2 business days. Requests about your personal data are answered within 30 days, as set out in our Privacy Policy.
Privacy PolicyDelete your account
In the Oferex app, open Account → Account settings → Delete account and confirm with the one-time code we send you. Deletion is permanent. If your account manages a restaurant, transfer or remove that role first. You can also download a copy of your data from Account settings.
No access to the app? Email us from the email address on the account, or tell us the phone number on the account so we can confirm it is yours, and we will handle it for you.
For restaurants
Partner restaurants manage their offers, reservations and redemptions in the Oferex Business app. For partnerships or help with your venue, write to us.
Get the Oferex Business app on the App Store or Google Play.
business@oferex.ro- Open the offer in the app. For walk-in offers, tap Redeem now at the restaurant and show your code to the staff. They scan it to apply the offer. Offers that need a table start with a reservation; your code appears once the restaurant confirms it.