Last updated: September 29, 2026
These terms govern the use of the Oferex platform (the website oferex.ro and the iOS/Android mobile applications) operated by VIANOVEX S.R.L. By creating an account or using the service, you accept these terms in full.
"Oferex" or "we": VIANOVEX S.R.L., a Romanian legal entity. "Platform": the oferex.ro website and the associated mobile applications. "User": any person who creates an account or uses the Platform. "Partner restaurant": restaurants that have signed a collaboration agreement with Oferex. "Offer": the promotion, discount, or experience available through the Platform.
To use Oferex, you must be at least 18 years old and have full legal capacity. By creating an account, you confirm that the information provided is correct and that you comply with these terms.
You are responsible for keeping access to the phone number and email address on your account secure, because we send your sign-in codes to them. Activities performed under your account are attributed to you. Notify us immediately at support@oferex.ro if you suspect unauthorized access.
Oferex is an intermediary that connects users with partner restaurants. We are not the provider of culinary services. Each restaurant is responsible for the quality of its products and services. We may modify, suspend or discontinue features of the Platform with reasonable prior notice.
Offers are valid per the terms displayed on the Platform (period, days, hours, restrictions). Redemption is performed directly at the restaurant by presenting the unique code generated in the app. Codes are personal and non-transferable.
Oferex does not process payments and using the app is free. You pay for what you order directly at the restaurant, according to its policy.
You can cancel a reservation for free from the app until the booked time. For no-shows, the restaurant's own policy may apply.
You agree not to: (a) use the Platform for illegal purposes; (b) create multiple accounts to repeatedly benefit from the same offer; (c) resell or transfer codes; (d) post offensive, false or defamatory content; (e) interfere with the technical operation of the Platform. Breaches may lead to account suspension.
Loyalty points are awarded at Oferex's discretion per the rules published in the app. Points have no monetary value, cannot be exchanged for cash, and expire after 24 months of inactivity.
Reviews, photos or other content posted by you remain your property, but you grant us a non-exclusive, worldwide, royalty-free license to use them within the Platform and in promotional materials. We may remove content that violates these terms.
We have zero tolerance for objectionable content and abusive users. Reviews and any other content you post must not contain hate speech, harassment, threats, sexual or violent content, spam, false or misleading statements, or anyone's personal information. Text containing profanity or objectionable language is refused automatically when you submit it. Content that breaks these rules is removed, and users who post it or who abuse other users may have their account suspended or closed without prior notice. You can report any review from the app (Report) and block any user (Block) so that you no longer see their content; the blocked user is not told. We review every report within 24 hours and, where it is justified, remove the content and act against the author's account. To report content outside the app, write to support@oferex.ro.
All rights to the Platform (design, code, Oferex brand, trademark, editorial content) belong to VIANOVEX S.R.L. or to its licensing partners. You may not copy, modify or redistribute these elements without our written consent.
Oferex acts as an intermediary and does not guarantee the quality, availability or accuracy of partner restaurants' offers. Our maximum liability, within the limits permitted by law, is capped at the value of the specific offer that generated the complaint. We are not liable for indirect damages, loss of profit or opportunity.
We may suspend or close an account in case of breach of these terms, suspicion of fraud or at the request of authorities. You can close your account anytime from settings or by emailing support@oferex.ro.
We may update these terms to reflect legislative, product or business model changes. We notify you by email at least 30 days before any material change. Continued use of the Platform after notice constitutes acceptance.
These terms are governed by Romanian law. For any dispute, jurisdiction is with the competent courts in Bucharest. Consumers can also contact the National Authority for Consumer Protection (ANPC) and use alternative dispute resolution (anpc.ro).
For any question regarding these terms: support@oferex.ro · +40 787 742 536 · VIANOVEX S.R.L., Aleea Slt. Carstea Adrian 13, Bl. 37, Scara 2, Etaj 8, Ap. 141, 031838, Bucharest, Romania.
